Accessibility

I (www.therapywithrick.com) want everyone to be able to use this website and access my services, regardless of ability or technology.

Website accessibility

This site has been designed so you should be able to:

  • Adjust colours, contrast levels, and fonts through your device or browser settings.

  • Zoom in up to 400% without text spilling off the screen.

  • Navigate most of the site using a keyboard or speech recognition software.

  • Use screen readers such as JAWS, NVDA, or VoiceOver.

  • Read text that’s written in plain English, avoiding jargon where possible.

Where things could be better

I’m aware of some areas that may not be fully accessible:

  • Older PDF documents may not work perfectly with screen readers.

  • Line height and spacing cannot currently be modified.

  • I don’t provide captions for live video (though I don’t usually run live streams).

I review the site regularly to improve accessibility.

Alternative formats

If you need information in another format (e.g. large print, audio, easy read, or accessible PDF), please get in touch via the Contact page or email me at rick-cox@pm.me. I’ll respond within 5 working days.

Feedback

If you find any problems not listed here, or think I could do better, please let me know.

Enforcement

As a private therapy practice, I am not covered by the UK public sector accessibility regulations. However, I take accessibility seriously and will do my best to make adjustments where possible.

Last updated: 01 Oct 2025

FAQ

  • You can adjust colours, contrast, and fonts through your browser settings, zoom up to 400% without loss of content, and navigate using keyboard or screen readers such as JAWS, NVDA, or VoiceOver.

  • Older PDFs may not work fully with screen readers, line spacing cannot yet be adjusted, and live videos do not currently include captions.

  • Yes. You can request materials in large print, audio, easy-read, or accessible PDF format via the Contact page. Requests are typically answered within five working days.

  • If you experience accessibility issues or have suggestions for improvement, please contact Rick via the website form. Feedback is reviewed promptly to improve accessibility.

  • As a private therapy practice, the site is not bound by the UK public sector accessibility regulations. However, accessibility is taken seriously, and adjustments are made wherever possible.